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About Us

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1. I’m going to be in the Ponca City area and wanted to know what there is to do for entertainment?

Ponca City is full of arts and entertainment, such as the Conoco Museum; Marland’s Grand Home; the Marland Mansion and Estate; the Pioneer Woman Statue and Museum; the Ponca City Art Center; the Ponca City Library Matzene Art Collection; the Poncan Theatre; the Salt Fork Ranch Tours; the Standing Bear Native American Park, Statue, Museum and Education Center; L.A. Cann Gardens; and the Lew Wentz Golf Course. For more information contact the Ponca City Area Tourism Bureau at (580) 763-8092 or visit the Ponca City Area Tourism Bureau website.

2. I’m considering moving to Ponca City and would like to obtain information about the community.

The Ponca City Area Chamber of Commerce is a great place to start. The Chamber has many brochures and maps describing the area and is located at 420 East Grand Avenue. They can also be reached by phoning (580) 765-4400. In addition, all new Ponca City Utility Authority (P.C.U.A.) customers receive a welcome packet full of information about Ponca City. The P.C.U.A. Billing Office is located at 516 East Grand Avenue and can be reached by phoning (580) 767-0311.

3. Who can I visit with about relocating my business to Ponca City?

The Ponca City Development Authority (P.C.D.A.) would love to visit with you about relocating your business to Ponca City. P.C.D.A. is located at 102 South 5th Street, Suite 3, and can be reached by phoning (580) 767-7070. For more information, check out their website.

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AMBUC Pool

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1. When do the pools open?

AMBUC Pool and Wentz Pool are both open week days from Memorial Day to Labor Day, from 1:00 pm to 7:00 pm. Wentz Pool is closed on Mondays, and AMBUC pool is closed on Wednesdays.

2. What are "Good Citizenship" passes?

Good Citizenship passes are a way for police officers to recognize youth community members who perform good deeds or do the right thing. Officers hand out these passes when they are out on patrol and see people performing these actions.

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Ambulance

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1. Why does a fire engine sometimes accompany an ambulance on medical emergencies?

Additional personnel or emergency resources are occasionally needed to provide life-saving treatment to a patient. Examples of such medical emergencies are cardiac arrest, severe trauma, or bariatric care. For example, in the instance of cardiac arrest, while two emergency medical technicians (EMTs) are dedicated to performing cardio-pulmonary resuscitation (CPR) (which must not be interrupted), additional medical personnel are needed to administer life-saving drugs, to perform advanced life support procedures, and to lift and maneuver the patient during transport.

2. What is a File of Life packet?

The File of Life is a medical information packet designed to provide emergency personnel with necessary medical data to begin immediate treatment. This packet enables emergency personnel to obtain a quick medical history when a patient is unable to offer one. This very simple concept is encouraged to be used by any person, but is especially helpful in cases where patients live alone. The card, which is kept in a red plastic pocket labeled “File of Life,” lists the patient’s name, emergency medical contact, insurance policy, social security number, health problems, medications (and dosages), allergies, recent surgeries, religion, and a health care proxy. The sticker inside should be placed on the front door of the residence to alert responding medical personnel to locate the entire pocket, which is held with a magnet to the outside of the refrigerator. A packet can be obtained at any local fire station.

3. What personnel respond to ambulance calls?

Fire department personnel, who respond to ambulance calls, are cross-trained in the Emergency Medical Services to varying degrees of licensure, including emergency medical technicians (EMTs) – of Basic, Intermediate, and Paramedic levels.

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Animal Control

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1. In general, what does the Spay Neuter Ordinance No. 6086 mean?

• All dogs and cats over the age of six months must be either spayed or neutered.


• Your veterinarian will document proof of spaying / neutering on your pet’s rabies vaccination certificate, although your vet may choose to furnish other proof.


• A Whelping Permit is required within ten days of the birth of each litter of puppies or kittens. Female dogs and cats are limited to one litter per year.

There are exceptions for which your dog or cat may be exempt from this requirement. For example, you can purchase an Intact Permit to exempt your dog or cat.

2. Are there exemptions to the Spay Neuter Ordinance requirement?

Your dog or cat may be exempt from the spay-neuter requirement if:

• You have an Intact Permit


• You have a dog or cat that is medically unfit to undergo the procedure


• You have a service dog


• You have a competition dog or cat

3. When do I have to purchase a Whelping Permit?

Within 10 days of the birth of each litter of puppies or kittens, you must purchase a Whelping Permit from the Office of the City Clerk or Animal Control. However, there is a limit. Your dog or cat cannot birth more than one litter per year. In addition, the ordinance prohibits the selling, displaying for commercial purposes, or giving away of animals from along roadsides, rights of way, parking lots or outdoor sales, swap meets, flea markets, or similar events. Tax-exempt, non-profit organizations founded for the purpose of providing human sanctuary or shelter for unwanted animals are not subject to the above restrictions if a 501c# certification is displayed.

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Building Services

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1. When do I need a building permit?

If you are planning to build a new structure, add to an existing structure, reconfigure the space (add, remove or relocate walls) inside an existing structure, or make changes to load-bearing elements of a structure, you will probably need to obtain a building permit. If you are planning to add circuitry or equipment to an existing electrical system, or to build a new service/system, you will need a permit. A permit is also required when you are installing new plumbing lines (water, sewer, or gas), when you are adding length to existing lines, or when you install a water heater or other gas-fired appliance. Mechanical work (heating/cooling systems) that involves installing new or replacement equipment, or that involves new duct work or extensions to existing duct work, also requires a permit. In general, minor repairs, non-structural cosmetic work, and replacement of fixtures do not require you to obtain a permit. By City of Ponca City ordinances, you must also get a permit to erect a sign, work in a right-of-way, build a fence in a front yard or across an easement, install an in-ground swimming pool, build a storm shelter, or demolish a building. These are general guidelines, and there are exceptions to some of these requirements. If you are unsure about a prospective project, do not hesitate to contact Building Services staff.

2. How do I get a building permit?

You must provide details of the planned project to building officials. Site plans and/or floor plans should be submitted, along with a completed building permit application, to City Building Services staff in the Development Services office in City Hall, 516 W. Grand. Submittals by email, fax or mail can also be accepted. Upon review and approval, a permit will be issued. For construction of new residential or commercial buildings, our Plan Submittals guide may also be helpful.

3. How much does a permit cost?

Permit costs vary with the type of project and scope of work. A permit fee schedule is listed on our building permit application. Our minimum permit fee is $25, plus a $4 charge that is required by the State of Oklahoma to help fund the Uniform Building Code Commission. A fee schedule is also available in our Document Center. (link to fee schedule resolution)

4. What is the Uniform Building Code Commission?

The UBCC is a State agency that was created in 2009 and given the authority to mandate minimum construction standards that will apply to the entire State of Oklahoma, even those areas that are outside of a local governing body’s jurisdiction. Cities or counties can still adopt a more stringent set of codes, but will not be allowed to adopt something less restrictive than that adopted by the State.

5. Can I do my own work?

State and local regulations allow a person to do any permitted work on a house if he both owns, and resides in, that house. That includes electrical, plumbing or mechanical work, with the understanding that permits, if required, are obtained, and necessary inspections performed. A landlord cannot do plumbing, electrical or mechanical work that requires a permit on his rental units, unless he also happens to be a contractor. Only approved contractors, duly licensed by the State and registered with the City, are allowed to do this type of work. With respect to new or remodeled commercial properties, all plumbing, electrical or mechanical work requiring a permit is to be done only by properly licensed contractors.

6. How do I know if a contractor is licensed and registered?

Electrical, plumbing and mechanical contractors, journeymen and apprentices are licensed through the Sate Construction Industries Board (http://www.ok.gov/cib/). Additionally, the City of Ponca City requires that those contractors and their workers be registered locally. If you are unsure about the status of a contractor, you may contact Building Services staff. The CIB web-site also has a tool that allows you to check the status of a contractor’s State license. (http://cibverify.ok.gov/)
The State has also mandated that contractors are to be registered locally if they build new, or perform remodel work on, one-and-two-family homes, if that work requires a permit. Those contractors must provide proof of liability and worker’s compensation insurance (or exempt status) to City building officials as a condition for issuance of a local registration certificate. Types of projects that exempt residential contractors from being registered include: work that would not normally require issuance of a permit (See “When Do I Need a Permit”), construction of detached accessory structures (storage or shop buildings, for example), front yard or other fences, detached storm shelters, swimming pools, either above- or in-ground, and demolition. Development Services staff can tell you if a proposed project should be done by a registered contractor, and if a potential contractor has a residential certificate.
As of January 2011, Oklahoma will require that roofing contractors be registered with the State Construction Industries Board. Once the program has been fully implemented, links on the CIB website will allow you to check the status of a roofer’s registration. You will also be able to file a complaint against a roofing contractor for performing sub-standard work, or for violating the terms of a contract. Currently, the City does not require a permit for re-roofing a structure, but it has been proposed by City officials that such permits be mandatory. If this happens, a contractor will not be issued a City roofing permit until he provides proof of Sate registration.

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Citizen Advisory Boards

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1. How can I apply to serve on a citizen advisory board?

The Citizen Advisory Board Application is available on the City website or can be picked up at the City Manager’s Office, located at 516 East Grand Avenue.

2. What do citizen advisory boards do?

The City of Ponca City has a number of advisory boards consisting of volunteers from within the community. Members of those boards focus on a specific service area or responsibility of the City, study it in-depth, and make recommendations to the Mayor and Commissioners.

3. How many different citizen advisory boards exist?

Currently there are 14 citizen advisory boards, including the:

• Airport Advisory Board


• Animal Control Commission


• Board of Adjustment


• Construction Appeals Board


• Cultural Affairs Commission


• Energy Advisory Board


• Historic Preservation Advisory Panel


• Library Board


• Marland Estate Commission


• Park and Recreation Advisory Board


• Personnel Board


• Planning Commission


• Senior Advisory Board


• Traffic Commission

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City Clerk / Finance

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1. Is the City in good financial condition?

Yes. The City of Ponca City has set aside an operating reserve and has appropriated funds within the funds available.

2. How much is sales tax in Ponca City?

For every taxable dollar you spend in Ponca City, you pay an additional 8.667 cents in sales tax or $8.667 for every $100 spent. This amount includes the State portion of four and a half cents, the County portion of 0.667 of a cent for the new jail facility, and the City portion of three and a half cents. Of the City’s portion, two cents goes to the general operations of the City, half a cent goes to street improvements, half a cent goes to economic development, and half a cent goes to the construction of the Ponca City Aquatic and Family Center – YMCA.

3. Have sales tax receipts declined with the current economic climate?

Due to a strong, diversified economy in Ponca City, we continue to hold steady with our sales tax. We are down around 5%, which is low compared to some Oklahoma cities our size, that are down 14%.

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City Commission

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1. When are the Mayor and Commission elections held?

The City of Ponca City is governed by a board of five at-large commissioners, with one designated as the Mayor. Each commissioner serves a three-year term. Non-partisan elections take place the first Tuesday in February of each year, with the election of a mayor one year, two commissioners the next year, and two more commissioners the following year. If necessary, a run-off is held the first Tuesday in April. To be eligible to become a candidate a person must (for at least six months prior to filing a declaration of candidacy):

• Maintain their primary residence within the jurisdictional limits of the City of Ponca City


• Be a registered voter at an address within the municipality

2. Where can I register to vote?

You can register to vote at the Kay County Election Board, located at the Court House in Newkirk, or the Oklahoma State License Tag Agency, located at 2101 North 14th Street. A mail-in form may be obtained from the Ponca City Library at 515 East Grand Avenue as well.

3. Can I speak during a City Commission meeting?

The citizens comment item on the City Commission agenda is open for Ponca citizens to be heard on items not included on the agenda. Comments should be relevant to city business and every effort should be made to verify the truthfulness of any factual statements. Ponca City is a City of Character, and as such, truthfulness is defined as “earning future trust by accurately reporting past facts.” As provided by law, the City Commission shall make no decisions or consideration of action of citizens' comments, except to refer the matter to the City Manager for administrative consideration, or to schedule the matter for commission consideration at a later date. Citizens addressing the City Commission are requested to come to the microphone and identify themselves by name and address for the official record. Comments will be limited to five minutes unless extended by the commissioners.

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City Hall

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1. When was the current City Hall building first constructed?

In February of 1916, Mayor W.H. McFadden called for a $20,000 bond election for the purpose of building a convention hall in Ponca City. An additional $25,000 bond issue passed in December of 1916. Layton and Smith (who were the architects for the State Capitol Building) were the architects for the project. O.F. Keck of Ponca City was the contractor. The contract was let for $38,000. The “Civic Center Auditorium” (the center building of City Hall) opened on November 14, 1917 with the touring Broadway musical play “Experience.”

2. What was the first name of City Hall?

City Hall was originally referred to as the Civic Center or Civic Center Complex. The first order of business for Mayor P.B. Lowrance and Commissioners Wiker and Hall in 1922 was to plan the east and west wings of the auditorium. Layton, Smith, and Forsythe prepared the plans for the additional wings in October of 1922. A bond issue of $75,000 was passed in November of 1922 for the construction of the east and west wings of the Civic Center Complex. The Holmboc Company of Oklahoma City was awarded the contract for $135,000. This project was completed in 1924. The first meeting of the Board of Commissioners was held in the Civic Center Complex on March 20, 1924, now referred to as “City Hall.”

3. When was the City Hall renovation completed?

The citizens of Ponca City celebrated the newly restored City Hall on Thursday, September 18, 2003. The grand event included Forrest Mertz turning on the beautiful lighted water fountain he restored and ended with a rooftop fireworks display.

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City Manager

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1. Can a citizen put an item on the City Commission meeting agenda?

There are several ways to get an item addressed such as contacting the appropriate department or attending the appropriate citizen advisory board meeting. However, the City Manager must approve all items to be placed on a City Commission agenda.

2. Where can I get a copy of the agenda for a City Commission meeting?

Agendas are posted 24 hours before a City Commission meeting. Therefore, agendas are usually posted Friday afternoons, prior to a Monday City Commission Meeting at 5:30 pm. You may pick up a copy of the agenda in the City Manager’s Office, located at City Hall (516 East Grand Avenue), or print a copy off of the City’s website.

3. When does this fiscal year begin for the City of Ponca City?

Each fiscal year begins on July 1 and ends on June 30. The budgeting process includes the careful review and analysis of not just anticipated expenditures, but revenue projections, new programs, capital projects, and outside agency requests. After the City Manager reviews and finalizes the budget, it is then presented to the City Commission for approval.

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City of Character

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1. How did Ponca City become a City of Character?

In March of 2000, the Leadership Ponca City Class undertook the project of encouraging the City of Ponca City to become a City of Character within the Character Cities program of the International Association of Character Cities. As a result, presentations were made to the Board of Commissioners of Ponca City. On June 26, 2000, the Board of Commissioners adopted Resolution No. 5095, which is titled, “A Resolution of the Board of Commissioners of the City of Ponca City to Establish our City as City of Character.”

2. What is a City of Character?

A City of Character is typified by elected officials, community leaders, and citizens who recognize the importance of good character. Together, they can ensure that education is effective, business is productive, families are strong, streets are safe, and citizens are free to make wise choices. Most importantly, a City of Character has leaders who model the character, which they advocate for the citizens of the community.

3. What is the Ponca City Character Council?

The Character Council is composed of leaders from various sectors of the community representing government, business, faith, education, family, and community organizations. The mission of the Ponca City Character Council is to strengthen the citizens, their families, and the community as a whole by promoting excellence in character and thereby to help our community become known as a community of character.

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Communications 9-1-1

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1. How many calls does the Communications Center handle a day?

Staffed with highly trained dispatchers, the Communications Center effectively handles an average of 130-140 calls for assistance every day.

2. For whom does the Ponca City Communications Center receive and dispatch calls?

The Ponca City Communications Center is unique in that it receives and dispatches emergency calls from the northeast part of Oklahoma stretching all the way to the Oklahoma-Kansas state line. They dispatch to nine volunteer fire departments (McCord, Osage, Kildare, Newkirk, Marland, and more) and transfer calls to smaller police departments close to Ponca City. They also have the ability to transfer calls to three other communications centers in Tonkawa, Blackwell, and Kay County. The Communications Center also dispatches ambulances to the northern portion of Noble County. Some Osage County 9-1-1 cell phone calls come into Ponca City’s Communication Center as well, and they are transferred to the correct local responders. Some area Oklahoma Highway Patrol calls are also dispatched through the Ponca City Communications Center.

3. Can the Enhanced 9-1-1 system identify cellular phone calls?

While the Enhanced 9-1-1 system can identify all land line calls, not all calls from cellular phones can be identified. The Ponca City Communications Center has incoming phone lines from Phase One of the Enhanced 9-1-1 system that identify only the number of the incoming cellular call. The Center also has Phase Two lines which will identify both the number and the location within 100 meters of the incoming cellular call. The equipment’s ability to identify cell phone callers is dependent on the caller’s cellular phone company. Many cellular service companies still have yet to upgrade their technology to provide this information for emergency services; and at this point, only Sprint and On-Star provide that safety feature for their customers.

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Development Services

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1. What is the current population of Ponca City?

According to the 2000 census, Ponca City’s population was 25,919. In 2006 it was estimated to be 24,754.

2. When will the next census be taken?

The next census will be taken in April of 2010. The census will be invaluable for Kay County and all the communities within Kay County. Trends for grant money, for elder care, for scholarships, and for housing money are all based on the information gathered from this census. When your household receives the short form census in March, simply fill out the short questionnaire and drop it back in the mail. This valuable information will help all of us to grow and prosper for the next decade. Please check out the 2010 Census website for more information. For your community, for your kids, for your tribe, and for yourself, please stand up and be counted Kay County.

3. Where can I find out about Ponca City’s development regulations?

Ponca City’s development regulations are in Title 11 and 12 of the City Code. A complete copy of the City Code is located on the City’s website.

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Emergency Management

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1. How many lightning strikes occur in Oklahoma per year?

Every year people are killed by lightning strikes in Oklahoma. Statistics show that about 50 bolts of lightning strike less than a mile from you each year in Oklahoma, amounting to about one million strikes per year across the State. Your location when these strikes occur could greatly affect your chances of getting struck by lightning. Once you hear thunder, lightning is close enough to strike! Go inside or get into a hard-topped vehicle.

If you’re caught outside:

• Do not lie flat on the ground


• Crouch with your feet together
• Do not seek shelter under trees

If you’re caught inside:

• Stay away from windows


• Do not use the phone


• Stay away from electric appliances


• Stay away from water


• Unplug appliances to protect them

2. What do I do when a severe storm or tornado threatens?

Remember these basic guidelines if a storm or tornado threatens:

• Get In - Get as far inside a strong building as you can, away from doors and windows


• Get Down - Get to the lowest floor


• Cover Up - Use whatever you can to protect yourself from flying or falling debris

3. What is the number one weather-related killer in the United States?

Flash floods are the number one weather-related killer in the United States. But you can be prepared.

Before a flood:

• Find out if you live in a flood-prone area


• Plan and practice an evacuation route


• Have disaster supplies on hand


• Develop an emergency communications plan


• Learn about the National Flood Insurance Program

During a flood:

• Stay informed; turn on a battery-operated radio or television to get the latest emergency information


• If advised to evacuate, do so immediately


• Avoid walking through floodwater; water only six inches deep can sweep you off your feet if it is moving swiftly


• Do not drive into a flooded street, cars can be swept away by two feet of moving water or there may be unseen damage to the road; if you come to a flooded area turn around and go another way (most flood-related deaths are caused by people driving through water)


• Watch out for fire hazards

After the flood:

• Take care of yourself first


• Dry out your home


• Restore the utilities


• Clean up


• Rebuild and flood-proof


• Prepare for the next flood

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Engineering

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1. When will the Ponca City Aquatic and Family Center – YMCA be completed?

The Ponca City Aquatic and Family Center – YMCA is on target and expected to be in operation by November of 2010. This cooperative effort will provide recreational services, including competitive and family swim areas, whirlpool, steam and sauna room, rock climbing wall, indoor basketball courts, workout rooms and equipment, 1/8-mile elevated indoor walking track, kids-zone, tournament-quality softball and youth baseball fields, and multi-use fields for youth sports. The positive impact that this facility can have upon our community is limitless, and excitement grows as walls to the facility and rock climbing wall are erected, roadways are drivable, and ball field layouts become more apparent and not just a “field of dreams.”

2. What are the permit, bonding, and insurance requirements to work in rights of way in Ponca City?

If you intend to perform construction that is within public rights of way including sidewalks, streets, curbs, and gutters, or make connections to city-owned utilities, a permit must be obtained from the City Engineering Department by a bonded and insured contractor performing the work. Questions about this permit can be addressed to the Ponca City Engineering Department at (580) 767-0326. The insurance and bond requirements are found in Title 9, Chapter 2, Section 5 of the municipal code as shown below.

No person shall construct, reconstruct, repair, or remove any pavement, walk, drive, curb, or gutter within any public way or make any excavation therein without having first complied with the following requirements:

• Insurance: It is required to have filed with the City Clerk a certificate of insurance issued by an insurance company licensed to do business in the State of Oklahoma, in the following minimum amounts: comprehensive liability, each individual, $50,000; property damage, per accident, $25,000; aggregate amount, each occurrence, $100,000. All liability insurance policies shall name the City of Ponca City as an additional insured and shall otherwise identify the City as exempt from any claim arising out of any act, omission, or negligence on the part of a person insured.


• Bond: It is required to have deposited with the City an approved performance bond in the amount of $10,000 under the condition that the contractor and/or his surety will remove any work not executed in accordance with the specifications hereinafter set forth, and replace the same to the satisfaction of the City. This is provided that this provision shall not apply to a public utility concern having a franchise for the use of the public ways (1980 Code § 30-40; and. 2003 Code).

3. What other regulations or permits are required for construction in Ponca City?

Floodplain Development Permits
Any development within the Special Flood Hazard Area identified in the Flood Insurance Rate Map or in the Ponca City Stormwater Master Plan will require a Floodplain Development Permit from the City of Ponca City. Development is defined as any manmade changes to any improved or unimproved real estate, including, but not limited to, changes to buildings or other structures such as mining, dredging, filling, grading, paving, excavation, or drilling operations. Your actions should not result in raising flood waters and causing other damage. If you see construction or filling dirt within a floodplain, but no Floodplain Development Permit is posted on the site, call the City. For more information about Floodplain Development Permit or to report unpermitted activity within the floodplain, contact the Ponca City Development Services Department at (580) 767-0383 or Ponca City Engineering Department at (580) 767-0326.

Building Permits
If an owner or contractor intends to construct, enlarge, alter, repair, move, demolish, or change the occupancy of a building or structure, or to erect, enlarge, alter, repair, remove, convert, or replace any electrical, mechanical, or plumbing system, then a building permit is required. For more information about building permits contact the Ponca City Development Services Department at (580) 767-0383. Ponca City has adopted the international codes for building, residential, mechanical, and Plumbing and the National Electrical Code.

Stormwater Detention Requirements
The City of Ponca City prohibits an increase in stormwater runoff by development of all new commercial / industrial development projects and residential development above a certain size or in a critical area. This requirement is met by storing stormwater on site and releasing it at a controlled rate. Questions about these requirements can be addressed to the Ponca City Engineering Department at (580) 767-0326.

Stormwater Discharge Permits
If you are planning construction activities that will disturb more than one acre you must have a Stormwater Discharge Permit from the Oklahoma State Department of Environmental Quality (DEQ). Certain industrial activities also require DEQ permits to discharge uncontaminated stormwater runoff. More information on DEQ stormwater permitting can be found on their website. Additional stormwater pollution prevention information can also be found on the City website on the Stormwater Information page or by calling (580) 767-0453.

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Fire

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1. How can I learn more about the services provided by the Ponca City Fire Department?

The Fire Department recently started the “Citizens Fire Academy” or CFA. The CFA is a free, nine-week program, open to those 18 years or older who live or work in Ponca City. It provides an overview of the Ponca City Fire Department and emphasizes the role citizens play in prevention efforts at home and at the workplace. It is taught by firefighters and administrators at various locations, including the fire stations. Classes are held in the spring on Tuesday nights from 6:00 pm to 9:00 pm. Optional “field day” activities are held on a Saturday, and individually-scheduled “ride-outs” on emergency apparatus may be permitted.

2. Are fireworks permitted within the City limits of Ponca City?

It shall be unlawful for any person to possess, to store, to offer for sale, to expose for sale, to sell at retail, or to use and/or explode any fireworks. Exception: The use of fireworks for display is allowed as set forth in the fireworks permit process. Fireworks permits are required to conduct a fireworks display. Permit application shall be made not less than 15 days prior to the scheduled date of the display. The permit application shall include:

• A diagram of the grounds on which the display is to be held, showing the point at which the fireworks are to be discharged
• The lines behind which the audience will be restrained
• The location of buildings, highways, and other lines of communication
• The location of nearby trees, telegraph or telephone lines, and other overhead obstructions

At the time of permit application, the fire chief shall be consulted regarding requirements for standby fire apparatus. Fireworks display permits are required to be in the possession of the operator at the time of the display and are not transferable to any other person or location.

3. How do I obtain a burn permit?

A burn permit may be obtained through the Ponca City Fire Marshal’s office, which is located at the Number One Fire Station at 516 East Grand Avenue. Persons who conduct open burning in accordance with the Ponca City Fire Department and Department of Environmental Quality guidelines are not exempt or excused from consequences, damages, or injuries that may result from such conduct, nor are they exempt or excused from complying with all applicable laws, ordinances, rules, and orders.

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Founding History

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1. I think my great-grandfather was raised in Ponca City, how can I find out for sure?

The Ponca City Library has a wonderful genealogy section. The Library is located at 516 East Grand Avenue or you can email them a question.

2. Who was B.S. Barnes?

Burton Seymour Barnes (B.S.) was born September 19, 1844 in Lapeer County, Michigan. He attended the University of Michigan from 1865 to 1868. B.S. was married to Louise Mary Gilbert. They had three children: Gilbert Burton Barnes of Kansas City, Jeanette (Mrs. Claude B.) Barnes Baker of Pawnee, and Louis Seymour Barnes of Ponca City. All were born in Michigan and raised in Ponca City. The family home was at the corner of Grand Avenue and Sixth Street. Barnes died in Ponca City on November 21, 1906 in Ponca City at age 62.

3. Where can I find out more historical information on Ponca City?

Ponca City is home to several fabulous museums, including the Conoco Museum, the Marland’s Grand Home, the Marland Mansion and Estate, the Pioneer Woman Statue and Museum, and the Standing Bear Native American Park, Statue, Museum, and Education Center. For additional information you can contact the Ponca City Cultural Alliance at (580) 763-8082.

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Grant Administration

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1. What is the Homebuyer Assistance Program?

The City of Ponca City recognizes that most renters could afford to make monthly house payments, but the largest obstacle is saving money for a down payment and closing costs. The Homebuyer Assistance Program is designed to decrease the barriers preventing low- to moderate-income individuals and families from owning homes. The Homebuyer Assistance Program will provide income-eligible applicants with assistance for down payment and closing costs up to $3,500.

2. How do I apply for a grant or special services through the City of Ponca City?

Please contact the Grant Administrator’s Office, which is located at City Hall 516 East Grand Avenue, or call (580) 763-8094.

3. How much stimulus funding did the City of Ponca City receive in 2009?

The City of Ponca City is pleased to announce that over $2.5 million in stimulus funds have been awarded to date by federal and State agencies. The Ponca City Police Department was awarded $81,574.02 through the Edward Byrne Memorial Justice Assistance Grant (JAG) Program in order to purchase critical equipment. The approved list includes a Prism Use of Force Simulator System and accessories, tasers with equipment and supplies, the Star Witness video system service agreement, digital cameras, a digital video camera, police bicycles, and police vehicle accessories. The Environmental Services Department was awarded a projected total of $1,164,000. Among it, $267,000 was awarded through the Clean Water State Revolving Fund of the Oklahoma Water Resources Board for rehabilitating and upgrading the Brentwood Lift Station and installing an emergency generator for the main lift station. In addition, $897,000 was awarded through the Drinking Water State Revolving Fund of the Oklahoma Department of Environmental Quality for rehabilitating raw water transmission mains, installing two new 800 GPM water wells and SCADA system, and replacing the Water Plant's lime softening system. The Development Services Department was awarded $1,075,000 through the Neighborhood Stabilization Program of the Oklahoma Department of Commerce, in order to purchase and rehabilitate homes and residential properties that have been abandoned or foreclosed upon, in order to rent such homes and properties to income-eligible residents and demolish blighted structures.

The City of Ponca also collaborated with the United Community Action Program (UCAP) to facilitate the application for over 100 Ponca City residents in the Weatherization Program. UCAP received stimulus funding of approximately $650,000 for weatherization projects to help make homes energy efficient. City Manager Craig Stephenson formed an Economic Recovery Working Group immediately after the American Recover and Reinvestment Act was announced, in order to responsibly bring citizen tax dollars back to Ponca City through this program. The City originally applied for over $10 million in stimulus funding for community improvements and enhancements.

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Human Resources

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1. How many days of vacation are provided?

Two weeks of vacation days are provided after one year of employment. After five years of employment, three weeks of vacation days are provided. Finally, four weeks of vacation days are provided after 13 years of employment.

2. What health insurance is provided?

Medical / dental / prescription insurance is provided at a tier level pricing, see HR for more specific questions.

3. How many holidays are provided?

Employees receive nine paid holidays, plus a birthday holiday after one year of employment.

4. Can I apply for a position any time I wish?

The City of Ponca City only accepts applications for open positions, that is, any position which has been advertised and for which we are actively recruiting. A completed employment application is required for any open position. You may attach a resume to your completed employment application.

5. How do I file my application?

. In order to ensure that your application receives the attention it deserves, you will need to submit a separate application for each open position. It is very important that you fill out the application completely, even if you attach a resume. Do not state “see resume” when asked to describe your responsibilities, experience, and employment dates. If you need more space to describe additional work experience relevant to the position, continue on a separate sheet of paper utilizing the same format.

6. If I've previously completed an application, will I automatically be considered for other positions?

No, a separate application form is required for each open position.

7. Does the City of Ponca City have any prerequisite to employment other than the essential functions and qualifications described by the job posting and job description?

Yes. After the hiring authority selects the top candidate for a position, the Human Resources Department will conduct a background investigation which may include employment, driving history, criminal investigation, and other reports which may include information regarding character, work habits, performance and experience of past employment from previous employers. Certain positions require skill set testing. Following a job offer, candidates will also be required to successfully complete a city paid pre-employment drug screen and a physical for some positions

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Hutchins Memorial Auditorium

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1. How many can be seated in the Hutchins Memorial Auditorium?

The auditorium seats up to 1,700 people, with side-tiered seating for 1,332 people, and with 368 folding chairs on the floor.

2. When is the Hutchins Memorial Auditorium available to rent?

The auditorium is available for rent September through May of each year.

3. Are there other rooms available for rent at the Hutchins Memorial Auditorium?

Side rooms are available with the rental of the Auditorium.

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L.A. Cann Estate

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1. Who puts out the Christmas light displays at Cann Gardens?

The Christmas light displays are provided by the Festival of Angels. The Festival of Angels' main displays surround the two fishing ponds located in Lake Ponca Park.

2. When is the Herb Festival held?

The Herb Festival is an annual event held the first Saturday in June. The Festival is put on by the Sage, Rosemary, and Thyme Garden club.

3. Who donated the gazebos on Cann Gardens?

The gazebo located off the patio area was donated by the Muchmore family. The children’s gazebo is located just off of 14th Street and was funded through proceeds from the 2009 Ponca City Herb Festival, a production of the Sage, Rosemary, and Thyme Garden Club, and through a grant from ConocoPhillips.

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Landfill

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1. What can I do to reduce the amount of trash that goes to the Landfill?

• When you decide to replace something large and "reusable," be sure to donate the old one to a local charitable organization. Most of the time the item can be repaired by those groups and then redistributed into other homes rather than landfills.


• You can also hold a yard sale or give-away.


• When you need to purchase something, check out yard sales and charitable outlets first to see if they have what you need before selecting something new.

2. What are the Landfill’s hours of operation?

The Landfill is open Monday through Saturday, 8:00 am to 5:00 pm. It is located west of Ponca City, three miles south of the Waverly and South Avenue intersection, at 2501 West Riverview Road.

3. What is the life expectancy of Ponca City’s landfill?

Life expectancy of the entire 80-acre site is estimated at 80 years using current volume figures.

4. What is a Landfill?

People often ask, “What exactly is a landfill’? Most think it is a hole in the ground that gets filled with garbage, then covered up with dirt and forgotten. Then there are a few people that think a landfill is an environmental disaster waiting to happen. In reality, landfills are a necessary part of life. Everyone produces trash. That trash has to be managed in a manner that will provide a clean and healthy environment to live in. Nobody likes landfills, but what would people do with their trash if they didn’t exist?

5. Why do landfills exist?

Landfills today are far from what they were even thirty years ago. Like much in the world, they have improved as more has been learned about how to make them better. The old landfill method was to find someone who had a hole or gully on their property that they wanted filled. Then fill it with trash, cover it with dirt and seed it to grass. This type of landfill was often referred to as a dump. It was not unusual for the day’s trash to be burned at night in an effort to get as much trash as possible into the dump. These were very inefficient, unsanitary and unsafe when compared to the modern landfill. Modern sub-title D landfills are marvels of engineering. They are structures that fully contain the garbage that is placed into them. So, how are the items put in the landfill fully contained? Well, it all starts from the ground up.

6. How is a landfill constructed?

A landfill is all about containing the garbage. The structure of the landfill cell is designed in such a manner that it will contain all the garbage and any liquids generated by the decomposing garbage. The construction of a landfill cell begins with the placement and compaction of a clay underliner. This underliner is 24 inches thick and heavily compacted so that it forms a moisture barrier. A 60 mil polyurethane liner is placed over this compacted clay and heat seamed into a single piece. The seams are leak checked to make sure there are no leaks in the liner. The leachate collection system is installed on the liner. The leachate collection system is a set of perforated pipes that are laid out with the grade and will allow any liquids generated in the landfill to flow to a central collection point and then to the leachate lagoon. Once the leachate collection system is in place, 24 inches of select sand is placed over the entire liner. This layer of sand serves two purposes. One: it aids in the movement of fluids to the collection lines, and two: it serves as a protective layer for the liner so that it is not damaged during the compaction of the garbage. This completes the liner assembly.

7. How is a cell filled?

Filling the cell seems a simple task at first glance. Just get the garbage to the landfill, dump it into the cell and cover it up. Well again, things aren’t always as simple as they seem. The Solid Waste Industry has regulations that must be followed for the disposal of garbage. The State periodically inspects the landfill to make sure their requirements are met. There are certain items that can’t be disposed of in the landfill. A few of them are lead acid batteries, anything with Freon or other refrigerants in them, and anything hazardous such as biohazard bags, stuff containing PCB’s and such. These items have to be disposed of at a hazardous waste facility rather than a regular landfill. That is why those entering the landfill must stop at the scale house not only to be weighed, but so the attendant can check the garbage in the vehicle for items that the landfill cannot accept and to give directions on where to unload the garbage at the working face.

8. What’s a working face?

At the working face, the customer unloads the garbage in front of a large sloping area of packed garbage and then heads back to the scale house to weigh out and pay. So what happens to the garbage that is left at the working face? It gets moved into the working face by a bulldozer. What the bulldozer does is push the garbage from the unloading area up onto the actual working face. This working face is an area of the lift that is being filled that day. This area has a long slope of exposed trash that is being compressed by a machine called a compactor. The compactor is designed to place and tightly compact the garbage into a lift. (A lift is an 8 to 10 foot thick layer of compacted garbage sandwiched between two layers of dirt.)The compactor is a heavy machine with studded steel wheels rather than tires or tracks. This lets the machine compact the garbage into a very tight mass, so that the maximum amount of garbage can be placed in a minimum amount of space. The bulldozer is used at the end of the day to place cover dirt over the working face (compacted garbage) to prevent animals and birds from getting into the trash.

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Lew Wentz Golf Course

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1. How can I host a corporate outing or small tournament?

With two PGA professionals on staff, Wentz Golf Course will make sure that you get the best care and will assist you with all your tournament needs. We offer a full line of equipment and apparel for every golfer. We also offer lessons (and gift certificates) to make things easier on you and your players while preparing for the tournament.

2. What are your hours of operation?

Our hours of operation vary throughout the year. Please call (580) 767-0433 for further assistance.

3. Do you offer lessons?

Yes! Lew Wentz has two PGA professionals on staff that offer a variety of lesson opportunities.

4. When can I make a tee time?

We take tee times up to seven days in advance.

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Library

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1. What do I need to get a library card?

You will need a completed Ponca City Library Card Application. These applications must be signed. You must be able to print or write legibly your first and last name, except where a disability may require accommodation. Finally, you must present proof of identification showing both name and current address.

2. What constitutes proof of address?

Acceptable types of identification include either a current driver’s license or a combination of a photo ID with one of the following documents indicating current address. Keep in mind that whichever one of these documents you present for proof of address must have your own name and current address on it:

• Checkbook


• Current utility bill


• Lease agreement


• Library postcard


• Military identification


• Passport


• Proof of employment / pay stub / ID badge

3. Can I get a Ponca City Library card if I don't live within your service area?

Yes. The Ponca City Library provides a nonresident card to those who are ineligible to receive a library card because they live and work outside the Library’s service area. These cards are active for one year from the date of issue and cost $26 per year. Applicants must fill out a Non-Resident Application, present proof of address, and pay for the card.

4. How many items may I check out?

Accounts have a 50 item limit. Six of these items may be videos.

5. How long can I keep items from the Ponca City Library?

• Videos can be kept for three days.


• New books can be kept for one week.


• Most of the rest of our circulating materials, except certain AV equipment, can be kept for two weeks.

6. Can I renew items?

Any circulating item may be renewed twice as long as no reserve has been placed on it and as long as your library account is within acceptable status (meaning there are no overdue items or fines). You may renew in person, over the phone, or over the internet using the library’s online catalog.

Please note: when renewing over the phone you will need to provide your library card number. When renewing online you will need your library card number as well as your pin number.

7. Does the Ponca City Library have any rules regarding unattended children?

The Ponca City Library welcomes children of all ages to its facilities and programs. To promote child safety, library policy requires the immediate presence of a responsible adult for all children under the age of eight within the library building.

8. Is there an outside bookdrop available at the Ponca City Library?

Yes. Our bookdrop is located in the alleyway behind the Library building. You may return any type of library material in this bookdrop. Late videos and DVDs will still be assessed late fees when returned in the bookdrop. For immediate processing of items, please bring them into the building.

9. Have you read any good books lately?

A great way to find out about good books you might be interested in reading is by using one of the following helpful websites:

• SciFan


• What's Next


• NoveList

10. Does the Library have any outreach programs?

Yes. Sharing books and resources through the local library is a great way to help the environment. Take advantage of the Library’s outreach program that provides books to our local senior assisted living facilities. And remember, next time you’re visiting a friend or relative at a senior assisted living facility, enjoy each other’s company by reading aloud a great book!

11. What are the hours for Story Time?

Story Time for three to six year-olds is held in six-week sessions year round. It includes stories, art, and music, and is provided on a sign-up basis. Call the Library at (580) 767-0345 for a current schedule of events or check out the event calendar in the above menu on the left.

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Marland Estate

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1. Did there really used to be a Ponca City polo team?

Yes! E. W. Marland brought the sports of fox hunting and polo to Oklahoma. The little red foxes they hunted are not indigenous to this part of the country; Mr. Marland had them brought in from Pennsylvania. There are many of them living in this region now, and they are all descendants of a “Marland” fox that got away. Marland hired a “master of the hounds” to direct the hunters in the proper way of conducting themselves during a fox hunt. To become a part of the “Horsey Set” became the elite thing to do in Ponca City.

Polo was also introduced to Ponca City by Marland. He organized a team and set up three different polo fields for practice and for competition. George Marland was very active on the Ponca City polo team and was quite a good player as well.

2. How did the City of Ponca City come to own the Marland Mansion?

Even though Mr. and Mrs. Marland had to move from the Mansion in the early 1930s, they retained ownership while he served in Congress and as governor of Oklahoma. They opened the mansion for parties and special events, and E.W. used it as his campaign headquarters whenever he ran for office.

Six months before he died, Mr. Marland sold the complex to an order of monks, the Discalced Carmelite Fathers. He kept the chauffeur's cottage and the surrounding land and left both to Lydie in his will. The Discalced Carmelite Fathers established a college of philosophy at the mansion in 1941 and were cloistered there until 1948. They then sold the complex to the Sisters of St. Felix for $50,000.

The Felician sisters renamed the estate Assumption Villa, and operated a nunnery and high school at the mansion. The nuns themselves lived in the mansion on the upper level. They built the chapel and the administration building. They also built Angela Hall as a private high school; in the 1960s, they added a dormitory.

In 1975, the Felician sisters announced that they were planning to sell the mansion and surrounding property and move to New Mexico. Conoco offered to pay half of the purchase price if the City of Ponca City would pay the other half. A one-cent sales tax was proposed by the city to fund its part. Lydie Marland returned to Ponca City during this time and wrote a letter to the citizens, asking them to support the sales tax and to save the mansion. The sales tax issue did pass, and the City of Ponca City became the owner of the Marland Estate, including the mansion and all of the other buildings on the 30-acre complex. The total purchase price was $1.4 million.

3. Did Lydie Marland really destroy her statue?

The statue of Lydie originally stood on the north vista. It was visible from the breakfast room doors. When the monks removed the statue, it stayed in the crate next to Lydie’s cottage for several years. In the early 1950s, when she was preparing to leave town, she paid a man to take it away and destroy it. She died thinking he had followed those instructions. After her death in 1987 and after the death of the man she had paid to destroy the statue, the mansion received a letter from one of his family members. It said the man had not completely destroyed the statue. He hadn’t been able to bring himself to do that, so he buried it. After a long search, it was located. It was in pieces but was put back together and restored by a local monument company. Lydie’s statue now stands in the lobby of the mansion, alongside the statue of her brother George. Replicas now stand in the gardens where the originals were once located.

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Marland's Grand Home

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1. What is the Louise Fluke Flag Plaza?

The Louise Fluke Flag Plaza is located east of Marland's Grand Home terrace and is a tribute to former Ponca citizen Louise Fluke. Mrs. Fluke was a member of the local Daughters of the American Revolution (DAR) chapter when she entered their contest for the design of the Oklahoma Flag. On April 2, 1925 the Oklahoma State Legislature adopted her design for the State Flag. The local chapter of the Daughters of the American Revolution has met at the Grand Home since 1967 and has actively supported its preservation.

Mrs. Fluke’s design consists of “a sky blue field with a circular rawhide shield of an American Indian Warrior, decorated with six painted crosses on the face thereof, the lower half of the shield to be fringed with seven pendant eagle feathers and superimposed upon the face of the shield a calumet or peace pipe, crossed at right angles by an olive branch, ...underneath said shield or design in white letters shall be placed the word ‘Oklahoma.'”

The forty-one foot concrete plaza is a gift of former and current Ponca City residents to the citizens of the State of Oklahoma and will forever bear the flag design, as well as the Oklahoma State Pledge.

2. Where was the 101 Ranch located?

The Miller Brothers' 101 Ranch was one of America’s largest cattle ranches and diversified farms and was located in the Indian Territory of Oklahoma before statehood. Its location would have been southwest of today's Ponca City. Colonel George Washington Miller claimed the land and founded the ranch in 1879. He was a veteran of the Confederate Army. The 101 Ranch was the birthplace of the 101 Ranch Wild West Show and was one of the early focal points of the oil rush in northeastern Oklahoma. The ranch dissolved in the 1930s. The lower level of Marland’s Grand Home is dedicated to depicting the history of the 101 Ranch and the Wild West Show through one-of-a-kind memorabilia and artifacts.

3. What tribes are represented at the Indian Museum located in Marland’s Grand Home?

The Indian Museum artifacts represent more than 30 tribes from across the United States. The museum places a special emphasis on materials from the five neighboring tribes: the Ponca, Kaw, Otoe-Missouria, Osage, and Tonkawa. Other tribes represented include the Navajo, Hopi, Quiliute, Klamath, and Tlingit.

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Municipal Court

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1. What methods of payment are available for paying fines?

Fines may be paid:

• By fax using VISA, MasterCard, or Discover.


• By mail with a cashier’s check or a money order


• In person using cash, a money order, a cashier’s check, VISA, MasterCard, or Discover


• Through the 24-hour payment drop box available in the lobby, using a money order or a cashier's check

2. What happens when people don’t show up for court?

When people fail to come to Municipal Court after promising to appear, a warrant is issued for their arrest and they will be put in the City jail. People who attend court and are assessed a fine can also be put in jail if they fail to pay the fine or if they fail to make the payments they agreed to pay while at court.

3. What are the curfew hours for juveniles?

Curfew hours for juveniles 15 to 18 years of age are:

• 11:00 pm Sunday through 6:00 am Monday


• 11:00 pm Monday through 6:00 am Tuesday


• 11:00 pm Tuesday through 6:00 am Wednesday


• 11:00 pm Wednesday through 6:00 am Thursday


• 11:00 pm Thursday through 6:00 am Friday


• 12:01 am Saturday through 6:00 am Saturday


• 12:01 am Sunday through 6:00 am Sunday

Provided, during the time period from Memorial Day through Labor Day of each year, curfew for the above ages of juveniles shall commence at 12:01 am and terminate at 6:00 am of each day.

Curfew hours for juveniles younger than 15 years of age are from 10:30 pm each day to 6:00 am the following day.

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Park Maintenance

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1. Who maintains the Pioneer Women Museum grounds?

Although the Pioneer Woman Museum is owned by the State, the Park and Recreation Department has a contract with them to maintain the grounds.

2. What features does the Lake Ponca Recreational Area include?

Lake Ponca supports many of the traditional outdoor activities, including:

• Boating


• Camping


• Eating at outdoor picnic shelters


• Fishing


• Golfing on an adjacent golf course


• Hiking on nature trails


• Swimming in our outdoor swimming pool


• Water-skiing

Permits for fishing, boating, and skiing may be purchased at the Park and Recreation office located at 905 West Hartford Avenue. The Lake Ponca Recreation Area serves as an ideal location for individual, family, and group outings. Additionally, it hosts a variety of community events throughout the year.

3. Where is the Lake Ponca Campground located?

The Lake Ponca Campground is a camper / RV area located behind East Lake Ponca on East Dam Road (East Dam Road joins L.A. Cann just east of Lake Ponca Park, or off of L.A. Cann). The campgrounds are for recreational use only. Camping sites may be rented for a minimal fee on a first-come, first-served basis. No reservations are taken. Electrical and water hookups are available, as is a small dump station and a restroom / shower facility. The maximum length of stay is two weeks.

4. Where is Lake Ponca Park located?

Lake Ponca Park is located a half block east of Pauline's Restaurant on LC Cann (the main road coming into Lake Ponca). This area features play areas for children, duck ponds, and covered shelter houses suitable for large group gatherings. Restrooms are located on site. Fishing in Lake Ponca Park Ponds is restricted to children age 15 and younger. The shelters are equipped with wood burning fire places, electrical outlets, lights, and stationary tables and benches. Water and a large charcoaler are located close to each shelter.

5. How do I reserve a shelter house?

The shelter houses located at AMBUC Park and at the Sailboat Marina are both free and are used on a first-come, first-served basis. The shelter houses at Lake Ponca Park are rented in blocks of time, either from 8:00 am - 2:00 pm or from 4:00 pm - 10:00 pm. Reservations may be made up to one year in advance. For information regarding shelter house availability, call (580) 767-0430.

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Police

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1. Is there a curfew in Ponca City?

Yes. For those 15-17 years of age, the curfew is 11:00 pm Sunday through Thursday and 12:00 am Friday and Saturday. The hours are extended to midnight every day of the week from Memorial Day to Labor Day. For those younger than 15 years of age, the curfew is 10:30 pm each evening throughout the year.

2. What is the maximum speed in a school zone?

The maximum speed in a school zone is 20 miles per hour. School zones are strictly enforced by patrol officers.

3. Do police officers in Ponca City carry tasers?

Yes, most of the officers do.

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Ponca City Energy

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1. How does the Wind Energy Program work?

The Oklahoma Wind Energy Center is situated on 1,200 acres along the Harper and Woodward county lines. FPL Energy, the largest generator of wind energy in the nation, operates this facility. OMPA owns 34 General Electric 1.5 megawatt (MW) turbines at the Center. The turbines have a generating capacity of 51 megawatts (MWs), providing enough electricity to power more than 15,000 homes in Oklahoma.

On September 26, 2003, the Center became the State’s first large-scale commercial energy project when the turbines began producing power that went into the electric grid for the 35 Oklahoma Municipal Power Authority member systems. The OMPA Board of Directors adopted a policy on green credits, making this environmentally-friendly power option available to municipally-owned electric systems. As an OMPA member, we can then offer this wind energy to our customers. Just contact the Utility Billing Office to enroll in this great program!

2. What is the Heat Pump Rebate Program?

Ground-source heat pumps meeting a minimum Energy Efficiency (Eff) Ratio rating of 15.1 and with an integrated water heater or desuperheater for domestic water heating are eligible for $800 per ton. Air-source or dual-fuel heat pumps meeting a minimum SEER rating of 15 are eligible for $250 per ton. Air conditioners meeting a minimum SEER rating of 16 are eligible for $100 per ton.

3. Do Compact Fluorescent Bulbs (CFLs) have poor light quality?

Complaints about the light quality of CFLs really shouldn’t be an issue anymore. Just make sure to properly evaluate which CFL to purchase before buying. You’ll want to check out the Kelvin, or K, number listed on the packaging. CFLs with K numbers between 2,700 and 3,000 give off a soft bright light, like incandescents. CFLs with K numbers between 3,500 and 6,000 give off a bright light. As you go up the K number scale, the light gets bluish and closer to daylight.

By taking a little extra time to educate yourself on CFLs and by carefully reading the packaging, you greatly reduce the risk of being disappointed and can enjoy one of the best investments available.

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Ponca City Regional Airport

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1. How long is the Ponca City Regional Airport runway?

The runway is 7,201 feet long, which means that a 757 Commercial Aircraft can land on the runway.

2. Does the Airport have fueling operations?

The City of Ponca City provides fueling operations for the Airport. Hours of operation are 7:00 am to 7:00 pm, 365 days a year.

3. Does the Airport have a restaurant?

Yes! Located within the Ponca City Regional Airport terminal building is Enrique’s Mexican Restaurant. It is known as the “Hottest Jalapeno on the Runway!” For 26 years, Enrique’s has been serving authentic Mexican food that is prepared fresh daily. Located right on the runway, it is also a treat to watch airplanes come and go as you enjoy your dining experience. For more information, call (580) 762-5507.

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Recreational Programs

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1. How old do you have to be to get a fishing license?

You do not have to have a fishing license unless you are 16 years or older. There are four youth fishing pond areas. Two ponds are located at Lake Ponca Park, a pond is located at Willow Springs (11th and Miller), and White Marsh Lake is located at the Marland Estate.

2. Where are the disc golf courses located?

An 18-hole disc golf course is located in the Lake Pageant area, and a nine-hole disc golf course is located in War Memorial Park.

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Senior Center

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1. How does the meal program work at the Senior Center?

Wheatheart Nutrition provides meals at the Senior Center Monday through Friday, except on holidays. Reservations are made the day before the next day’s meal. The weekly menu is posted at the Senior Center and in the Sunday edition of the Ponca City News. The City of Ponca City has an agreement with Cimarron Transit to provide free transportation to and from the Senior Center.

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Solid Waste Collection

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1. How can I find out when my residential refuse will be picked up?

Residential refuse is picked up twice a week in Ponca City. The days of pick-up are based upon where you live.

2. Where is the Recycling Center located?

The Recycling Center is located on West Prospect across from the Humane Society and is open Tuesday through Saturday, 9:00 am to 5:00 pm.

3. What can I do to reduce my household waste?

First and foremost, buy and use less! Buy only what you need and use all of what you buy. Or make sure that when you are through with something, you pass it along to other people who can continue to put it to good use. This is especially important when it comes to items where disposal is difficult or could be particularly dangerous to the environment, such as paint and chemicals (cleaners, strippers, pesticides, herbicides, etc.).

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Stormwater

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1. What stormwater detention requirements and discharge permits apply in Ponca City?

The City of Ponca City prohibits an increase in stormwater runoff by development of all new commercial / industrial development projects and residential development projects above a certain size or in a critical area. This requirement is met by storing stormwater on site and releasing it at a controlled rate. Questions about these requirements can be addressed to the Engineering Division at (580) 767-0326.

If you are planning construction activities that will disturb more than one acre, you must have a Stormwater Discharge Permit from the Oklahoma Department of Environmental Quality (ODEQ). Certain industrial activities also require ODEQ permits to discharge uncontaminated stormwater runoff.

2. What type of drainage system maintenance procedures can homeowners perform?

• Clean drains around your home, including roof gutters, and maintain your downspouts and downspout extensions to direct roof drainage away from your house.


• Clean inlets and grates around your house. Do not remove inlet grates to dispose of materials as the inlet grates protect the pipes from plugging. A plugged grate is much easier to clean than a plugged pipe.


• Keep drainage ditches, drain pipes, culverts, and other types of stormwater drainage devices clear of sediment.


• Keep loose debris picked up on your lot. Plastic bags and plastic milk jugs can plug inlets.


• Remove any obstruction in the street gutter or drainage way on your lot. At least twice per year, the City will sweep all street gutters. To accommodate street sweeping, please park in drives.


• Report any obstruction or damage of a drainage channel to the Street Division at (580) 767-0409. The City cleans all catch basins at least twice per year and cleans all inlets after every rainfall greater than one inch.


• Secure wood piles, limbs, sticks, and other floatable items.


• Secure your trash cans and trash can lids so they cannot wash away when flooding conditions are threatening. These are another source of plugging inlets and pipes.


• Use a mulching mower to reduce leaves to small pieces that will pass through storm gates. Leaves clogging storm drains are a major source of blockage of inlets. Leaves can also be raked and collected into compost piles, where the leaves will be naturally broken down into humus materials.

3. What can I do to prevent stormwater run-off pollution?

• Avoid pesticides; learn about Integrated Pest Management.


• Check your car for leaks and recycle motor oil.


• Compost your yard waste.


• Direct down-spouts away from paved surfaces.


• Do not dump trash or pollutants into the stormwater drainage system. If you see any illegal dumping, report it to the Public Works Administrative Assistant at (580) 767-0453.


• Have your septic tank pumped and you septic system inspected regularly.


• Never dump anything down storm drains.


• Pick up after your pet.


• Take your car to a car wash instead of washing it in the driveway.


• Use fertilizers sparingly and sweep up driveways, sidewalks, and roads.


• Vegetate bare spots in yards.

4. Hasn't the City always had storm drains? Nothing has changed at my home/business. Why am I being charged now when I wasn't several years ago?

Yes, the City has had storm drains for a long time. However, the federal regulations that require a comprehensive storm water quality management program are relatively new. The utility fee enables the City to meet its responsibilities to manage the storm drain system more closely, study the contents of storm water, seek out and eliminate illicit connections and illegal dumping, enforce codes more strictly, and educate citizens.

5. Why are the storm water and sanitary sewer systems separate?

Unlike waste water, which is treated before it is released back into the environment, storm water goes directly into a community's ponds, streams and lakes. Because storm water comes in large amounts at unpredictable times, treating it as waste would be very expensive.

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Street

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1. What are the marking standards for street address numbers?

• All markings shall consist of three-inch to four-inch black numerals stenciled upon a painted white background.


• All paints shall be waterproof when dry and recommended by the manufacturer for outdoor application on concrete surfaces.


• Markings shall be located on the vertical surface of the street curb two feet from the "house side" of the drive approach unless the resident desires the markings to be placed upon the curb(s) of the drive approach. In the absence of a drive approach, the markings shall be placed on the street curb near the center of the property.

2. What does “chip and seal” mean?

“Chip and seal” is a street maintenance method consisting of oil and half-inch limestone chips. It is applied by spraying the oil and evenly spreading the limestone chips. It is then compacted with rollers. The excess chips are then swept up the following week. The overall build-up is about 5/8 inch. This is a very effective and economical treatment that seals out moisture and prolongs pavement life.

3. What does “crack seal” mean?

The “crack seal” street maintenance method uses pressurized air to thoroughly clean all cracks and joints, which are then filled with hot, poured rubberized crack sealant. It takes about 48 hours for the sealant to cure, and then the entire street is swept clean of debris. This is another very cost effective way to prolong pavement life by preventing moisture penetration into the sub base.

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Technology Services

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1. If I want fiber optics for my business to increase my internet speed, who do I talk to?

You can email Broadband Services with your name, name of business, address needing fiber, amount of bandwidth required, email address, and phone number. We will check out the details and get back to you as quickly as we can, usually within one or two days.

For information about fiber optics and broadband networks, view Broadband Services.

2. If I want to add something to Cable Channel 22, who do I contact?

You may email your request to PC Gov 22. Include your name, business, address, phone number, email address, dates to display on the channel, and what you would like to put on the channel. All content has to be approved by city administration. You will be given a return email with the approval or a request for clarification.

To watch PC Gov 22 online, view the PC Gov 22 Website.

3. How do I get items on the City Calendar?

Typically items placed on the City of Ponca City's calendar relate to City Municipal items. But if it is a special item and deems city wide announcement, email it to citymanger@poncacityok.gov with as much detail as you can and it will be reviewed for possible addition to the City's calendar.

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Traffic Engineering

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1. What is the general maximum speed limit in Ponca City?

No vehicle, unless otherwise specifically authorized by the City Code shall be driven at a speed greater than 25 miles per hour upon any street within the City, except as the Board of Commissioners, as authorized by State law, declares and determines upon the basis of engineering and traffic investigation that certain speed regulations shall be applicable upon specified streets or in certain areas, in which event it shall be unlawful for any person to drive a vehicle at a speed in excess of any speed so declared when signs are in place giving notice thereof.

2. What is the White Cane ordinance?

Ordinance 8-1-17 states that no person, except those wholly or partially blind, shall carry or use on any street, highway, or in any other public place a cane or walking stick which is white in color, or white tipped with red. Any driver of a vehicle who knowingly approaches within 15' of a person who is in the roadway or at an intersection and who is wholly or partially blind and who is carrying a cane or walking stick white in color, or white tipped with red, or who is using a dog guide wearing a specialized harness, or who is wholly or partially deaf and is using a signal dog wearing an orange identifying collar, or who is physically handicapped and is using a service dog, shall immediately come to a full stop and take such precautions before proceeding as may be necessary to avoid accident or injury to the person wholly or partially blind, deaf, or physically handicapped.

3. Does there have to be an accident before a stop sign is put up?

On the surface it doesn’t seem to make sense; but think about it like this – suppose you went to your doctor and told the doctor you wanted to start treatments for some disease or condition. Would the doctor do it if you showed no signs of the disease? Certainly not. What if you were convinced that you would get the disease if the doctor did not begin the treatments. Would the doctor treat you on that basis? No. The same holds true for stop signs. The need for treatment must be indicated.

4. What can I do about speeders on my street?

When a complaint about speeding traffic is received, the Traffic Engineering Department will schedule a spot speed study at the location. Traffic counters which are capable of recording vehicle speeds by time of day are set out for several days to collect data on traffic volume, speed, and direction. This information provides an accurate picture of traffic conditions including the number of speed limit violations, the severity of the violations, and the times of day when violations are highest. A report is prepared and forwarded to the Ponca City Police Department. The Police Department will schedule enforcement efforts as it deems necessary.
A common suggestion to reduce speeding traffic is to install stop signs at intersections. Stop signs are not intended to be used as speed control devices. In fact, the Manual on Uniform Traffic Control Devices, the national standard on traffic control published by the Federal Highway Administration, specifically states the stop signs should not be used for speed control. Stop signs are intended to assign right-of-way at intersections. As such, they are not used for speed control in Ponca City.
If you wish to report a speeding problem in your neighborhood call the Traffic Engineering offices at (580) 767-0327.

5. How are speed limits established?

Setting an appropriate speed limit is based on the premise that most drivers are concerned for their own safety and will not drive in a manner that feels threatening to them. Admittedly, there are variations in driver comfort levels. There are extremes on both ends of the scale. Some drivers are very aggressive, some are overly cautious. Most of us fall somewhere in between and we select safe and proper speeds based on roadway and traffic conditions. The maximum safe speed at any location will vary as traffic, road, weather, and light conditions change.

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Utility Billing

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1. What is the Wind Power Program?

The Oklahoma Wind Energy Center was the State's first large-scale commercial wind energy project. The Oklahoma Municipal Power Authority (OMPA) purchases and transmits wind-generated electricity from 34 General Electric 1.5-megawatt turbines located northeast of Woodward, Oklahoma. Wind-generated electricity is offered to our customers through the Utility Billing Office.

2. How is the sewer portion of my bill calculated?

Customers' sewer averages are based on an average of their water consumption during the months of December, January, and February. This average is recalculated every July and reset as a new average. Any customer with excessive water usage during these months will need to please advise the office when repairs have been made, so a more true and correct average may be recalculated.

3. How often is residential refuse collected?

Residential refuse services are twice a week, Monday and Thursday or Tuesday and Friday, depending on where you reside.

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Wastewater Collection

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1. What is FOG?

FOG is the term commonly used to describe fats, oil, and grease in the sewer system.

2. How does FOG clog the sewer?

Sewage backups and overflows are typically the result of grease buildup, which can cause property damage, environmental problems, and other health hazards. Fats, oil, and grease (FOG) get into the sewers mainly from commercial food service establishments that do not have adequate FOG control measures in place such as best management practices (BMPs) and/or grease interceptors. Waste FOG is generated when a food service establishment is using foods such as: beef, pork, poultry, seafood, fats, tallow, oil, lard, butter, shortening, grease, and margarine. When waste FOG is washed into the plumbing system, usually through kitchen sinks and floor drains, it sticks to the insides of plumbing pipes and city sewers. Over time, waste FOG builds up to such an extent that it eventually blocks the entire pipe causing sewage backups and overflows.

3. What can I do to prevent FOG in my drain at home?

Proper disposal practices include the following:

• Scrape or “dry wipe” food scraps from trays, plates, pots, pans, utensils, grills, and any other cooking surfaces into the trash prior to washing.


• Use absorbents, or other materials, such as towels, to pick up spills before mopping the floor.


• Use baskets or strainers in the sink drains to catch food scraps and other solids and dispose of them in the trash.


• Don’t pour FOG down kitchen sinks, floor drains, or toilets. Instead, property store and then recycle FOG waste.


• Do not use chemicals and additives (including soaps and detergents) that claim to dissolve grease. Some simply pass grease down pipes where it can clog sewer lines in another area.

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Wastewater Treatment

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1. What stimulus funds did the Environmental Services Department receive?

The Environmental Services Department was awarded a projected total of $1,164,000. Among it, $267,000 was awarded through the Clean Water State Revolving Fund of the Oklahoma Water Resources Board for rehabilitating and upgrading the Brentwood Lift Station and for installing an emergency generator for the main lift station. In addition, $897,000 was awarded through the Drinking Water State Revolving Fund of the Oklahoma Department of Environmental Quality for rehabilitating raw water transmission mains, installing two new 800 GPM water wells and a SCADA system, and replacing the Water Plant's lime softening system.

2. How much does the Wastewater Treatment Plant treat a day?

The Wastewater Treatment Plant currently treats an average of five million gallons per day and discharges the treated water to the Arkansas River.

3. What happens to the sludge that is produced at the Wastewater Treatment Plant?

Every year, approximately 500 tons of sludge is produced and converted in the treatment process from an undesirable waste to an environmentally-friendly soil enhancer. The City currently has 1,200 acres of private farm land permitted for the application of the treated sludge. At these application sites, various crops are grown, and the nutrients in the sludge are used by the crop just as commercial fertilizer is used.

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Water Distribution

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1. Is there lead in my drinking water?

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. Ponca City Municipal Water is responsible for providing high-quality drinking water, but it cannot control the variety of materials used in plumbing connections.

When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking. If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, lead testing methods, and steps you can take to minimize lead exposure is available on the Environmental Protection Agency's website.

2. What makes water hard?

If substantial amounts of either calcium and/or magnesium, both nontoxic minerals, are present in drinking water, the water is said to be hard. Hard water does not dissolve soap readily, so making lather for washing and cleaning is difficult. Conversely, water containing little calcium or magnesium is called soft water.

3. What’s my water footprint?

You may have some understanding about your carbon footprint, but how much do you know about your water footprint? The water footprint of an individual, community, or business is the total volume of fresh water used to produce the goods and services that an individual or community consumes, or that a business provides.

For example, 11 gallons of water are needed to irrigate and wash the fruit in one half-gallon container of orange juice. To grow, produce, package, and ship the beans that made your morning cup of coffee, 37 gallons of water were used. To produce one quart of milk, 264 gallons of water are required, and 4,200 gallons are required to produce two pounds of beef.

According to the Environmental Protection Agency, the average American uses about 100 gallons of water daily. In fact, in the developed world, one flush of a toilet uses as much water as an average person in the developing world allocates for an entire day’s cooking, washing, cleaning, and drinking. The annual American per capita water footprint is about 8,000 cubic feet; that is twice the global per capita average.

With water use increasing six-fold in the past century, our demands for fresh water are rapidly outstripping what the planet can replenish. Check out your own water footprint on the H20 Conserve website. You can also visit the Water Footprint website to see how your water footprint compares to those of other nations.

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Water Production

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1. Where does Ponca City get its water?

Ponca City’s current water supply comes from two sources – Lake Ponca and Water Well Fields. Combined, our treatment facility provided roughly 2.8 billion gallons of drinking water in 2008. Ponca City has water rights to Kaw Lake, but at this time there is not a water transmission line connecting it to the Water Treatment Plant.

2. How can I conserve water?

You can play a role in conserving water and in saving yourself money by becoming conscious of the amount of water your household is using and by looking for ways to use less whenever you can. It is not hard to conserve water. Here are a few tips:

• Automatic dishwashers use 15 gallons of water in every cycle, regardless of how many dishes are loaded. So, get a run for your money and load it to capacity.


• Check every faucet in your home for leaks. Even a slow drip can waste 15 to 20 gallons a day. Fix it, and you can save almost 6,000 gallons per year.


• Check your toilets for leaks by putting a few drops of food coloring in the tank. Watch for a few minutes to see if the color shows up in the bowl. It is not uncommon to lose up to 100 gallons a day from an invisible toilet leak. Fix it, and you can save more than 30,000 gallons a year.


• Turn off the tap when brushing your teeth.

3. Is Ponca’s drinking water safe to drink?

Yes! For more information, see our Annual Water Quality Report.

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Wentz Camp

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1. When do the pools open?

Both AMBUC Pool and Wentz Pool are open on week days from Memorial Day to Labor Day, from 1:00 pm to 7:00 pm. Wentz pool is closed on Mondays and AMBUC Pool is closed on Wednesdays.

2. Is Wentz Camp open year round?

No, Wentz Camp is closed October through April.

3. How many steps does it take to get to the top of Wentz Tower?

Put on your sneakers! It takes 169 steps to reach the top of Wentz Tower.

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Wireless Free Internet (Wi-Fi)

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1. Who do I contact with questions about free public wireless (Wi-Fi)?

You may email Wireless Support or call the hotline at (580) 763-8066. Be sure to include your name, address of problem area, email address, and phone number. All emails are replied to, and if a problem needs more information, your phone number will be needed. We do not always call you back as we will check your area and if a problem is found it will be fixed. Please check your wi-fi connection everyday. We try to get to them as soon as possible but during a major storm or other incident, other city functions (electric, water, etc) will be repaired first. Also check your email even if it is not working when you report the problem. If the problem is fixed, then an email will be sent to your email address. If this is general support or help in setting up a computer or pepwave, please visit a local computer store as they have been informed on setup and installation solutions.

For more information on the free wireless Wi-Fi network, view Free Public Wireless Wi-Fi.

2. What is Ponca City Wifi?

Ponca City Wi-Fi is a FREE Wireless Internet Service being offered to Ponca City residents and businesses as part of an ongoing effort to meet the ever changing needs of our hometown! With your Wi-Fi enabled device you can now go online for free by accessing the wireless network named "Ponca City Free WiFi" or if you use a Pepwave modem to repeat the signal in your house, then it should be broadcasting "PC Free Home WiFi".

3. How do I connect?

Once you have everything you need, you can follow these steps to connect:

· Use the connection manager of your computer or device to find and connect to the network named "Ponca City Free WiFi", if you do not have a Pepwave or are around town away from your house. If you are using a Pepwave you should connect your computer or device to PC Free Home Wifi. This is what your Pepwave should be broadcasting unless you have changed it yourself. If you need connection steps for your operating system, please see some suggested steps at Wi-Fi Step by Step Instructions. You can also access the network in several businesses around town by connecting to the Wi-Fi network indoors.

· Open your internet browser and start accessing the Internet. That is it.

4. How do I use this service?

It's easy to get started using Wi-Fi. Here's what you'll need:

· A wireless enabled computer (laptop or desktop) or other device - Most laptop computers and some desktops have built-in wireless capability. If your computer does not have this feature built in to it, you can purchase a wireless network card at any local computer retailer. A high power Wi-Fi notebook card can increase the Wi-Fi signal strength of a laptop computer and allow you to get higher speed access from more locations. These cards can be used in laptops that do not currently have Wi-Fi or used to improve the signal on laptops that already have some Wi-Fi capabilities. These cards tend to be more powerful than what comes built into a laptop.

· A Pepwave Wi-Fi modem - Using a Pepwave modem is optional, but can help you receive a strong signal if you plan to access the network indoors. The Wi-Fi modems designed for this network are made by Pepwave and are preprogrammed at the factory to work with Ponca City Free Wi-Fi. You can purchase a Pepwave modem locally at some computer retailers. Then all you have to do is plug it in at your home. No other setup is required. It has five bars that light up to show your signal strength. Place it in your home where you have the most lit bars. Three to five is optimum. A Wi-Fi modem allows a user to convert the Ponca City Wi-Fi wireless signal into a wired signal or stronger wireless signal. You do not need any other equipment except your laptop or other wi-fi enabled device.

5. What if I'm unable to receive the Wi-Fi signal?

Although Ponca City Free Wi-Fi aims to provide a high-speed connection, there are several reasons why you may be unable to receive a strong signal:

· Network Configuration – Ponca City Free Wi-Fi does not use encryption. Please ensure that your security encryption is disabled in your network preferences. You will also need to enable your DHCP to automatically obtain an IP address from this service. If you need help, please contact one of the local computer stores.

· Location - The Wi-Fi signal strength may vary depending on your location. Some areas may be obstructed by buildings or trees. If indoors and cannot receive a signal, you probably need a Wi-Fi modem. Please see the section on Wi-Fi modems for local retailers. If outdoors, we suggest that you change your location to find an acceptable Wi-Fi network connection. You can reference our map to confirm that Wi-Fi is available from your current location. The map is on-line at Wi-Fi Radio Map. The map is to be used as a reference only and is not a guarantee that your particular network device will receive a signal at all map locations.

· Network Association - Please ensure that Ponca City Free Wi-Fi appears in your wireless location profiles, or if using a Pepwave connect your computer to PC Free Home Wifi. We suggest that you try to connect to the network manually. If you need connection steps for your operating system, please see some suggested steps at Wi-Fi Step by Step Instructions.

6. What type of customer support will be available?

We hope your questions are answered on this website. Ponca City Wi-Fi is able to offer free internet access on Ponca City Free Wi-Fi by utilizing the extra wireless bandwidth that is available on the same radios used by our Police, Fire, Energy, and Water crews. All local stores that carry the Pepwave Wi-Fi modem can help you work through connection problems or feel free to email any comments to Wireless Support. Not all emails are answered but any emails reporting a possible problem area are checked.

7. How will you handle any network abuse?

Ponca City has several security measures in place to proactively combat known abuse issues. Users who notice suspicious behavior may email us to report any network abuse.

8. What kind of email can I use?

Most Internet based emails can be used. Gmail, Yahoo, Hotmail, etc. Gmail is a very good email system that allows you to use it on line at Google, you can use it on your computer using Outlook or Windows Inbox, or you can use it on many mobile PDAs and cell phones. See below for instructions.

First, you need a Gmail email address. Go here to get a Gmail email address.

After you get a Gmail email address you can access your account on line at Gmail here or you can use your Outlook or Windows Inbox as described below:

If you have Outlook 2007 then use these instructions found here.

If you have Outlook 2003 then use these instructions found here.

If you are not using Outlook but just Windows Email that comes with Windows then use these instructions found here.

9. Will Ponca City Free WiFi always be free?

This will depend a lot on future upgrades in the unforeseen future. Currently there are no plans to charge for this network but use it to provide support to our City Government departments and allow Ponca City citizens free internet access. That is not to say in the future, the citizens of Ponca City may want a new type of wireless network or faster speeds and at that time, how to fund that upgrade will be evaluated. We hope to leave it free and fund future upgrades through other means.

10. Will the Wi-Fi work inside my home or office?

Ponca City Wi-Fi will be strongest when a user is outdoors, but many locations can get a signal inside their home or business. However, depending on your location from the nearest Wi-Fi radio, the construction material of your home or office, interference in your area, or other circumstances beyond our control, you may need a Wi-Fi modem from Pepwave, to get a strong signal indoors. Refer to the other FAQs for specific Pepwave information.

11. What data speeds should I expect?

To ensure that a large number of Ponca City Free WiFi users are able to enjoy the network simultaneously, we monitor usage. There is no limits currently and many users get between 7 to 12 Mbps. But some areas have more users than others and may see slower speeds at certain parts of the day. We also monitor the network for abuse and as we find these abusers we will remove them from the network. While we cannot make any guarantees about data speeds, there are several factors that could affect your device's data transfer rate:

- Your data transfer rate will depend on the distance between the Ponca City Free WiFi node and your device.

- Since Ponca City Free WiFi is a shared resource used by all Ponca City residents, you may see that data speeds vary depending on the number of users accessing the network at any given time.

- Barriers, such as trees or buildings, may partially block the Ponca City Free WiFi signal, which could result in a lower data rate.

- Connectivity may also vary from one type of device to another. Some computer network wireless cards are more powerful than others. A Pepwave should help you but you need some kind of signal for the Pepwave to magnify.

12. Will Ponca City Free WiFi grant Ponca City access to my computer?

No. Your use of the wireless network does not grant Ponca City access to your computer.

13. Why is a WiFi modem different?

What makes a WiFi modem distinct from a conventional WiFi client is that it has transmit power capable of reaching the WiFi equipment installed on lamp posts, and software features that are optimized for use with an outdoor network, indoors. Pepwave modems are different that your standard WiFi access point that you may already have in your house. The Pepwave modem replaces that access point. It most cases a Pepwave will increase the speed of your internet connection.

14. How do I setup my Pepwave?

Please go to this Pepwave Setup page for Instructions.

15. How do I secure my Pepwave?

Please go to this Pepwave Secure Setup page for Instructions.

16. How do I reset my Pepwave?

Please go to this Pepwave Reset page for Instructions.

17. Can I access WiFi with my current wireless router?

Probably not. Your current wireless router likely requires a wire for it to connect to your current modem (cable, DSL, etc). The WiFi modem that you need to purchase will receive its Internet connection through a wireless signal from Ponca City Free WiFi.

You will need a WiFi device (such as a WiFi modem) that has the WiFi client functionality in order for it to connect wirelessly to the outdoor Ponca City Free WiFi nodes. Broadband wireless routers typically do not serve as WiFi clients. Please read your instruction manual on your WiFi router to confirm whether it has WiFi client functionality.

18. How much does this cost?

Ponca City Free WiFi is a free service for the Ponca City community. So please do not abuse it with excessive Business use, teleconferencing, or Peer to Peer media sharing.

19. What type of Wi-Fi wireless network card do I need?

Ponca City Free WiFi can be accessed by just about any network card. Typically it uses 802.11 B or G but if you buy an 802.11 A or N card it should work as well as almost every card on the market is backward compatible. So if you buy a 802.11 G it will work on A and B as well. If you buy a 802.11 N wireless card it will work on A, B, and G as well. So what is the difference? Typically a 802.11 N card has a stronger radio in it so even though Ponca City Free WiFi does not use N the N card will work in G or B mode automatically and have a stronger signal.

20. Is this service affected by weather changes?

Ponca City Free WiFi will not be aversely affected by changes in weather.

21. What can I do if I have a virus on my computer? What are the risks?

Accessing the internet from a computer incurs the risk of contracting a computer virus or other form of malicious software . This malicious software may be placed on a user's computer without their knowledge, and in some cases gives a third party control of the user's computer to carry out malicious activities.

Fortunately, there are a number of things you can do to help keep your computer safe:

- Always keep your computer's operating system and web browser up to date.
- Don't run programs from untrustworthy sources -- only from the official source.
- Don't open email attachments from people you don't know.
- Install anti-virus/anti-spyware software, and run it nightly. Some anti-virus software include Norton AntiVirus Special Edition from Google Pack, McAfee VirusScan Plus, and ZoneAlarm.

Failure to address any malicious programs running on your computer violates Ponca City's usage and may result in the termination of a user's ability to access the Ponca City Free WiFi network.

22. Is Ponca City Free WiFi a secure network?

The wireless network built by the City of Ponca City is more secure than other networks such as cable modems, DSL, dial–up, or any free Internet hotspot used as you travel at airports, McDonalds, Hotels, etc. All traffic transmitted between Ponca City Wi-Fi nodes and the internet is secure and encrypted. The Ponca City Wi-Fi nodes are more secure than any other wireless or wired Internet providers (ISPs) you will use due to the technology used in this wireless network. These wireless radios do not allow one computer to see another computer and thus all network traffic is secure. This network was installed as an open and free network to allow all types of wireless devices such as laptops, cameras, iPhones, iPod Touches, etc to connect easily, but still remain secure and encrypted.

The mis-understanding is that when you pull up a list of wireless networks on your computer, Microsoft Windows list the Ponca City Free WiFi as unsecure network. This is not a statement of security but the way that Microsoft Windows reports a network that does not require a password. These wireless radios are of a high end commercial quality and are used in wireless networks, large and small, that provide municipal as well as public free internets, such as Philadelphia, PA as well as the federal government and military. The Ponca City Free WiFi is built with the latest, most advanced wireless technology available today making it a World Class network. If you have a Pepwave modem and want to make it more secure than reprogram it to require a password when you access it so others in your neighborhood can not use your modem. If you do not understand how to do this, contact a local computer store for help.

This network was created for Public Safety which by law, has to be secure. During testing, it was determined that the network was one of the most robust networks in the World by the vendor and suggested that we sell the extra Internet access to Ponca City residents. Your Mayor and Commissioners decided it would be a great benefit to the Ponca City community to give the Internet to the residents and thus Ponca City Free WiFi was created.

Ponca City recommends using a third party encryption tool like Symantec 360. if you are doing any kind of internet information transfer that you are concerned about. Ponca City reccomends you use a tool like this on all wired or wireless internet connections through any provider as the Internet itself is the weak link in secure transactions. When you connect to a bank, a college, a school, or any other network on the internet and they create a secure connection using https: in their web browser address instead of the normal http: then you are double secure as that is another layer of encryption on top of the radio's encryption. Some businesses, school, and colleges use a VPN (Virtual Private Network) connection. This is also double secure as the VPN connection creates another security layer as well. On any network, wired or wireless, you should also ensure you have a firewall on your computer. One comes free with your computer you just need to turn it on or you can buy more elaborate ones like Symantec 360 at any local retail shop.

When you start a connection with your laptop or home computer to Ponca City Free Wi-Fi, your computer normally connects either to a Pepwave wireless modem in your house or directly to a wireless radio outside on a light pole. If you connect to a Pepwave in your house than all data from your laptop to the Pepwave is encrypted and from the Pepwave to radio outside is encrypted. If you connected directly to a radio outside than you cannot be seen by other users, laptops, or someone on the internet. This is more secure than using common DSL or cable type Internet modems. The wireless network allows no Peer-to-Peer viewing so every connection acts as if it has its own connection to the internet privately. You still need to ensure that when you use any kind of sight that asks you for your credit card or other secret information, that web site starts a HTTPS: connection and not a standard HTTP: connection. You can tell this by looking at the top of your Internet browser where it says what web site you are connected to and instead of saying something like http://www.website.com it should say https:/www.website.com meaning that you are using a website that has installed security and now it is ok to give your information. Always know who you are giving your information to and not just any website that asks for it.

There are other cities around the world using “open” Wi-Fi networks today, including but not limited to Philadelphia in Pennsylvania mentioned above, Mountain View and Lompoc in California; Chaska and Moorhead in Minnesota; St Cloud in Florida; Amory in Mississippi…and the list goes on. The military also uses metro-scale wireless broadband networks to communicate (as you’re probably aware, the military has some of the most stringent requirements as it relates to security). Ponca City leads the way above all these in number of users ratios and amount of data per hour used by those users as well as the speed at which it is used.

Karl Garcia, from Google states "Google Wi-Fi in Mountain View, California enjoys many thousands of people accessing the open or unsecured network daily." This is the same type of network that Ponca City has made available to the community.

From the Wireless Access Point to the Internet, there are multiple layers of security built in to the network itself. Accessing your bank account “online” is still inherently secure – whether you’re on a wired or wireless connection. How can this be? It’s because banks and other on-line transaction applications all are secured end-to-end (from your PC, through the Internet, to the bank) using technology called SSL or Secured Sockets Layer. Whenever you perform a transaction over the internet either wirelessly or wired, it is this technology that secures your vital data. Your web browser even notifies you when you're using SSL technology so you know your transaction is completely secure by switching to HTTPS as mentioned earlier.