Go To Search
Click to Home
Who do I contact with questions about free public wireless (Wi-Fi)?
You may email Wireless Support or call the hotline at (580) 763-8066. Be sure to include your name, address of problem area, email address, and phone number. All emails are replied to, and if a problem needs more information, your phone number will be needed. We do not always call you back as we will check your area and if a problem is found it will be fixed. Please check your wi-fi connection everyday. We try to get to them as soon as possible but during a major storm or other incident, other city functions (electric, water, etc) will be repaired first. Also check your email even if it is not working when you report the problem. If the problem is fixed, then an email will be sent to your email address. If this is general support or help in setting up a computer or pepwave, please visit a local computer store as they have been informed on setup and installation solutions.

For more information on the free wireless Wi-Fi network, view Free Public Wireless Wi-Fi.

Wireless Free Internet (Wi-Fi)

Show All Answers

1. Who do I contact with questions about free public wireless (Wi-Fi)?
2. What is Ponca City Wifi?
3. How do I connect?
4. How do I use this service?
5. What if I'm unable to receive the Wi-Fi signal?
6. What type of customer support will be available?
7. How will you handle any network abuse?
8. What kind of email can I use?
9. Will Ponca City Free WiFi always be free?
10. Will the Wi-Fi work inside my home or office?
11. What data speeds should I expect?
12. Will Ponca City Free WiFi grant Ponca City access to my computer?
13. Why is a WiFi modem different?
14. How do I setup my Pepwave?
15. How do I secure my Pepwave?
16. How do I reset my Pepwave?
17. Can I access WiFi with my current wireless router?
18. How much does this cost?
19. What type of Wi-Fi wireless network card do I need?
20. Is this service affected by weather changes?
21. What can I do if I have a virus on my computer? What are the risks?
22. Is Ponca City Free WiFi a secure network?

516 E. Grand, Ponca City, OK 74601
PO Box 1450, Ponca City, OK 74602
Ph. (580) 767-0339
Home : Intranet : Contact Us : RSS : Print Page : Site Map : Privacy Policy : Disclaimer : Terms of Use : Accessibility : Feedback : Powered by CivicPlus