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What if I'm unable to receive the Wi-Fi signal?
Although Ponca City Free Wi-Fi aims to provide a high-speed connection, there are several reasons why you may be unable to receive a strong signal:

· Network Configuration – Ponca City Free Wi-Fi does not use encryption. Please ensure that your security encryption is disabled in your network preferences. You will also need to enable your DHCP to automatically obtain an IP address from this service. If you need help, please contact one of the local computer stores.

· Location - The Wi-Fi signal strength may vary depending on your location. Some areas may be obstructed by buildings or trees. If indoors and cannot receive a signal, you probably need a Wi-Fi modem. Please see the section on Wi-Fi modems for local retailers. If outdoors, we suggest that you change your location to find an acceptable Wi-Fi network connection. You can reference our map to confirm that Wi-Fi is available from your current location. The map is on-line at Wi-Fi Radio Map. The map is to be used as a reference only and is not a guarantee that your particular network device will receive a signal at all map locations.

· Network Association - Please ensure that Ponca City Free Wi-Fi appears in your wireless location profiles, or if using a Pepwave connect your computer to PC Free Home Wifi. We suggest that you try to connect to the network manually. If you need connection steps for your operating system, please see some suggested steps at Wi-Fi Step by Step Instructions.

Wireless Free Internet (Wi-Fi)

Show All Answers

1. Who do I contact with questions about free public wireless (Wi-Fi)?
2. What is Ponca City Wifi?
3. How do I connect?
4. How do I use this service?
5. What if I'm unable to receive the Wi-Fi signal?
6. What type of customer support will be available?
7. How will you handle any network abuse?
8. What kind of email can I use?
9. Will Ponca City Free WiFi always be free?
10. Will the Wi-Fi work inside my home or office?
11. What data speeds should I expect?
12. Will Ponca City Free WiFi grant Ponca City access to my computer?
13. Why is a WiFi modem different?
14. How do I setup my Pepwave?
15. How do I secure my Pepwave?
16. How do I reset my Pepwave?
17. Can I access WiFi with my current wireless router?
18. How much does this cost?
19. What type of Wi-Fi wireless network card do I need?
20. Is this service affected by weather changes?
21. What can I do if I have a virus on my computer? What are the risks?
22. Is Ponca City Free WiFi a secure network?

516 E. Grand, Ponca City, OK 74601
PO Box 1450, Ponca City, OK 74602
Ph. (580) 767-0339
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