Lt. Regeneia Van Arsdale
200 E. Oklahoma
Ph: (580) 767-0370
24 hours a day, 7 days a week
The Ponca City Communications Center, housed in the Ponca City Police Department, operates 24 hours a day, seven day a week, 365 days of the year. Staffed with highly-trained dispatchers, in 2012 the Communications Center effectively handled 23,701 call for assistance.
Enhanced 9-1-1 Service
The citizens of Ponca City can rightly be proud of their Communications Center, which was the first one in the entire State to be equipped with the “Enhanced 9-1-1” service. “Enhanced” means that when a land line 9-1-1 emergency call comes in, the dispatcher can see, almost instantly, plotted on a map on the computer screen exactly where that call is coming from (latitude and longitude coordinates are shown for cell calls so that the caller can be located to within 100 meters on a map such as the one you see here). The equipment also identifies the phone subscriber’s name and address, his/her phone number, and which emergency responder has jurisdiction in the caller’s locale.
Since the Ponca City Communications Center receives and dispatches 9-1-1 calls from all over Kay County and a small part of Osage County, it’s very important for the dispatcher to quickly know which police, fire, or ambulance service has authority to respond to that call.