Can the Enhanced 9-1-1 system identify cellular phone calls?
While the Enhanced 9-1-1 system can identify all land line calls, not all calls from cellular phones can be identified. The Ponca City Communications Center has incoming phone lines from Phase One of the Enhanced 9-1-1 system that identify only the number of the incoming cellular call. The Center also has Phase Two lines which will identify both the number and the location within 100 meters of the incoming cellular call. The equipment’s ability to identify cell phone callers is dependent on the caller’s cellular phone company. Many cellular service companies still have yet to upgrade their technology to provide this information for emergency services; and at this point, only Sprint and On-Star provide that safety feature for their customers.

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1. How many calls does the Communications Center handle a day?
2. For whom does the Ponca City Communications Center receive and dispatch calls?
3. Can the Enhanced 9-1-1 system identify cellular phone calls?